Last updated September 18, 2026. We want this site to work for everyone, including people using a screen reader, a keyboard alone, or magnification.
Where we stand
We aim to meet WCAG 2.1 Level AA. We believe the site currently meets that standard, with the known exceptions listed below. This statement is based on our own review rather than a third-party audit.
What we have done
- Every image carries alternative text, and images that are purely decorative are marked so screen readers skip them rather than announcing them twice.
- Body and interface text meets the 4.5:1 contrast minimum against its background; large text and interface borders meet 3:1.
- Every interactive element can be reached and operated with a keyboard alone, including the menu, the FAQ panels, the cookie banner and the document upload area.
- Keyboard focus is always visible as a red outline, so you can see where you are on the page.
- A Skip to main content link is the first thing a keyboard user reaches, so the navigation can be bypassed.
- Every form field has a visible label attached to it, and required fields are marked in text rather than by color alone.
- The page is structured with real headings and landmarks in a logical order.
- Motion respects your system setting: if you have asked your device to reduce motion, animations do not play.
- The layout reflows down to 320px and works at 200% zoom without horizontal scrolling.
Known limitations
Two parts of the site come from third parties and we do not control their code:
- The embedded Google Map on the home page. Its keyboard behavior is Google's. Our address is written out in text directly beside it, and we publish a directions link, so no information is only available inside the map.
- The Calendly booking widget. If it does not work for you, call +1 (469) 694-0361 or email us and we will book the appointment for you directly.
If something does not work
Tell us and we will fix it. Email info@ebensolutions.com with the subject line Accessibility, or call +1 (469) 694-0361 Monday to Friday, or Saturday by appointment. Describe the page and what happened. We aim to reply within 5 business days.
If you cannot use part of this website, that will never stop you being a client. Everything on the site can be done by phone, by email or in person at our office, and we will not ask you to explain why.
Alternative ways to reach us
- Phone: +1 (469) 694-0361, Monday to Friday, 9am to 5pm. Saturday by appointment.
- Email: info@ebensolutions.com.
- In person: Eben Solutions LLC, 925 W Pioneer Pkwy Suite D, Grand Prairie, TX 75051.
Sending documents another way. If the upload form is not usable for you, call us and we will arrange a secure alternative. Please do not send tax documents as plain email attachments, for your own protection.
